Requests for cancellations and refunds must be emailed to the Group Coordinator, Morgan Von Bylburg, at email@example.com, Monday-Friday between the hours of 9:00am-4:00pm
– 30+ Days in Advance: Full Refund
– 14 – 29 Days in Advance: 50% Refund
Refunds will not be provided for cancellations occurring less than 14 days before the participant’s start date – No refunds, reduction of fees, or credits will be granted for late arrivals, early departures, missed sessions, withdrawals, or dismissals.
– ABA Connections reserves the right to cancel a program at any time due to lack of enrolment or unexpected organizational changes. Pro-rated refunds will be provided should a program be cancelled by ABA Connections.
– Medical Cancellations: participants who are unable to attend due to medical reasons will be offered a pro-rated refund minus a 10% administration fee so long as a doctor’s note is provided
ABA Connections’ group programs operate at a 3:1 ratio (children:facilitator) and are not designed to manage dangerous behaviours such as severe aggression, elopement, self-injury, or property destruction. Participants who engage in dangerous behaviours pose a serious risk to staff, other participants, and themselves and, as such, ABA Connections reserves the right to immediately dismiss participants engaging in dangerous behaviour that cannot be adequately managed in the group environment. Per our Cancellation and Refund policy outlined above, refunds or credits will not be provided in cases where a participant is dismissed for engaging in dangerous behaviour.
I understand that while ABA-based services have been used successfully in the treatment of some individuals diagnosed with an Autism Spectrum Disorder and other developmental, learning, or behavioural challenges, not all individuals benefit the same from this type of intervention nor do individuals who benefit do so to the same extent. I understand the success of ABA-based interventions is highly dependent upon the natural abilities of the individual, the dedication and consistency of treatment, number of hours, quality of therapists, and other factors beyond the control of the ABA Connections Inc.
I understand that ABA Connections Inc. makes no warranties, nor have any liability regarding the outcomes of services at ABA Connections Inc. or the success of the individual in achieving positive results from their services at ABA Connections Inc. I understand that ABA Connections Inc. reserves the right to refuse or terminate service should I or my dependent not respond to the demands of the service given reasonable attempt by ABA Connections Inc. I understand that ABA Connections Inc. reserves the right to refuse of terminate service if I or my dependent engage in self-injurious, aggressive or destructive behaviour that cannot be adequately managed to ensure the safety of the client and ABA Connections Inc. staff, volunteers, and clients.
In consideration of the risk of injury while participating in services at ABA Connections Inc., and as consideration for the right to participate in services at ABA Connections Inc., I hereby knowingly and voluntarily enter into this waiver and release of liability and hereby waive any and all rights, claims or causes of action of any kind whatsoever arising out of my participation or the participation of my dependent in services at ABA Connections Inc. and do hereby release and forever discharge ABA Connections Inc., located at 190 Colonnade Road, Unit 15, Ottawa, Ontario, K2E 7J5, affiliates, managers, members, attorneys, staff, volunteers and representatives for any physical or psychological injury, including but not limited to illness, paralysis, death, damages, and/or economical loss, that I may suffer as a direct result of my participation in services at ABA Connections Inc.
I am voluntarily participating in services at ABA Connections Inc. and I and/or my dependent are participating in the activity entirely at my/our own risk. I am aware of the risks associated which may include but are not limited to physical or psychological injury, including but not limited to illness, paralysis, death, damages, and/or economical loss. I understand that these injuries or outcomes may arise from my own or others’ negligence. Nonetheless, I assume all related risks, both known or unknown to me, of my participation in services at ABA Connections Inc. I agree to indemnify and hold harmless ABA Connections Inc. against any and all claims, suits or actions of any kind whatsoever for liability, damages, compensation or otherwise brought by me or anyone on my behalf, including attorney’s fees and any related costs, if litigation arises pursuant to any claims made by me or by anyone else acting on my behalf.
I acknowledge that I have carefully read this waiver and release of liability and fully understand that it is a release of liability. I expressly agree to release and discharge ABA Connections Inc. from any and all claims or causes of
action and I agree to voluntarily give up or waive any right that I otherwise have to bring a legal action against
ABA Connections Inc. for personal injury or property damage.