CANCELLATION & REFUND POLICY

· Requests for cancellations and refunds must be emailed to the Group Coordinator, Samantha Joyce, at sjoyce@abaconnections.ca Monday-Friday between the hours of 9:00am-4:00pm

· 30+ Days in Advance: Full Refund

· 14 – 29 Days in Advance: 50% Refund

· Refunds will not be provided for cancellations occurring less than 14 days before the participant’s start date

· No refunds, reduction of fees, or credits will be granted for late arrivals, early departures, missed sessions, withdrawals, or dismissals.

· ABA Connections reserves the right to cancel a program at any time due to lack of enrolment or unexpected organizational changes. Pro-rated refunds will be provided should a program be cancelled by ABA Connections.

· Medical Cancellations: participants who are unable to attend due to medical reasons will be offered a pro-rated refund minus a 10% administration fee so long as a doctor’s note is provided

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